What if I want to add an extra coloring book or plush toy?
Awesome! It's super easy to add to any pledge level. 1. find the Pledge Add-Ons section on our Kickstarter page and find the price of the item you'd like to add on. There's a US price and an international price. 2. Click the MANAGE button on the right side of our project page. 3. Click CHANGE YOUR PLEDGE. 4. Add the add-on amount from step one to your pledge amount, and click CONTINUE. 5. Confirm your changes and you're all set. After the campaign is over, we'll send you a survey to confirm your add-ons and shipping info. Last updated: Wed, Apr 6 2016 2:34 pm EDT
Why are the Purple and Red plush toys more expensive than the Green?
The Purple and Red plush toys are more expensive because they are more rare, and more expensive to produce. For every 5 plush toys we produce, only 1 Purple and Red are made. So, there's a premium associated with the variant colors... however, we cut a pretty sweet deal for our superfans when the whole plush family is purchased. Last updated: Wed, Apr 6 2016 2:37 pm EDT
Your stuff looks good... but is it as good as it looks?
We think so! The C is for Cthulhu brand is all about quality, unique items for young and old ones. Our Facebook fan community is 10,000+ (facebook.com/cisforcthulhu), and you'll find C is for Cthulhu: The Lovecraft Alphabet Board Book and the C is for Cthulhu Plush both have a 5-star rating on Amazon, with a ton of reviews. Last updated: Wed, Apr 6 2016 2:37 pm EDT
What's this about getting a free box of crayons? I love to color!
Yup, as an extra special campaign bonus, we're giving away a FREE box of 96 count Crayola Crayons (the big box!) to a backer every single day of this campaign! If you'd like to be in the running for the crayon giveaway, first back the project at any pledge level, and then go to: https://offer.colorcthulhu.com/crayonbox to register. While a winner will be selected each day at random, you can increase your chances of being selected by taking a few easy actions to help the C is for Cthulhu Campaign. Last updated: Wed, Apr 6 2016 2:37 pm EDT
What if I have more questions?
Just ask! Shoot us a direct message through Kickstarter, leave a comment on our page, or email us at email@example.com. We can't wait to hear from you. Last updated: Wed, Apr 6 2016 2:37 pm EDT
Current Estimated Shipping Date: August 2016Last Updated At: 05/09/16 | See Kickstarter Update
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
Why can’t I log into my account?
Request a login link to your survey by entering your email here:
BackerKit will send you an automated email with an invite link to whatever email you pledged with.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
Can I upgrade or get multiple copies of my pledge?
This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.